PRIVACY POLICY

ABHED LIFE respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains what personal information we may collect, why we collect it, how we use it, when it may be shared, how we protect it, and the choices and rights available to you when you use the ABHED LIFE website, HMW services, live session series, learning platform, community and related services.

By using the Website or voluntarily providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy. Where consent is required under applicable law, we will obtain such consent before processing your personal information for the relevant purpose.

1. ABOUT THIS PRIVACY POLICY

1.1 This Privacy Policy applies to the website, online learning environment, HMW services, live session series, recordings, quizzes, community features, forms, communications and other services made available under the ABHED LIFE brand (collectively, the “Services”).

1.2 In this Privacy Policy, “ABHED LIFE”, “we”, “us” and “our” refer to the person or entity operating and providing the Services under the ABHED LIFE brand, as applicable.

1.3 “You”, “your” or “Member” refers to any individual who visits the Website, submits information to us, enrolls for the Services, accesses the learning platform, attends a live session, participates in the community or otherwise interacts with the Services.

1.4 “HMW” means “How Your Mind Works”, the learning and self-inquiry initiative offered through the Services.

1.5 This Privacy Policy should be read together with our Terms & Conditions and any other specific notices presented to you when you use a particular Service.

2. INFORMATION WE COLLECT

2.1 We may collect personal information that you voluntarily provide to us when you:

(a) create an account;

(b) enroll for the Services;

(c) make a payment or initiate an enrollment;

(d) fill out an enquiry, contact or registration form;

(e) request information about the Services;

(f) contact us by email, phone or WhatsApp;

(g) participate in live sessions;

(h) participate in quizzes, learning activities or community discussions;

(i) submit questions, reflections, feedback or other content;

(j) communicate with our support team; or

(k) otherwise interact with ABHED LIFE.

2.2 Depending on how you use the Services, the information we may collect can include:

(a) name;

(b) email address;

(c) mobile or WhatsApp number;

(d) age or date of birth where reasonably required;

(e) account and login information;

(f) enrollment and membership information;

(g) payment and transaction-related information;

(h) information submitted through forms;

(i) questions, feedback, reflections or other information voluntarily submitted by you;

(j) quiz responses, learning progress and completion information;

(k) communications between you and ABHED LIFE;

(l) information contained in support requests;

(m) information relating to your participation in live sessions or community activities; and

(n) other information that you voluntarily choose to provide.

2.3 We do not intentionally ask you to provide sensitive personal information unless it is reasonably necessary for a specific Service and permitted under applicable law.

2.4 You should avoid submitting unnecessary sensitive information, including medical, financial, password, identity-document or other highly sensitive information through ordinary forms, community discussions, quizzes or messages.

2.5 If you voluntarily provide information about personal experiences, relationships, emotions, decisions, behaviour or other real-life situations while using HMW Services, that information may be processed for the purposes described in this Privacy Policy.

3. INFORMATION COLLECTED AUTOMATICALLY

3.1 When you visit or use the Website or Services, certain technical information may be collected automatically.

3.2 This may include:

(a) IP address;

(b) browser type;

(c) device type;

(d) operating system;

(e) approximate location derived from technical information;

(f) pages visited;

(g) time and date of access;

(h) referring pages;

(i) interaction with the Website;

(j) learning activity and progress;

(k) session and access information; and

(l) technical or diagnostic information necessary to maintain the Services.

3.3 We may use cookies, pixels, local storage and similar technologies to operate, secure, analyse and improve the Website and Services.

3.4 You may be able to control certain cookies through your browser or device settings. Disabling certain cookies may affect the functionality of parts of the Website.

4. HOW WE USE YOUR INFORMATION

4.1 We may use personal information for the following purposes:

(a) to create and maintain your account;

(b) to process enrollment and provide access to the Services;

(c) to provide HMW Live Session Series access;

(d) to provide recordings and other learning materials;

(e) to provide quizzes and track learning progress;

(f) to provide community access;

(g) to respond to questions and support requests;

(h) to communicate important information relating to your enrollment or Services;

(i) to send service-related emails, messages or notifications;

(j) to process payments and maintain transaction records;

(k) to verify or manage access to paid Services;

(l) to maintain the security and integrity of the Website and Services;

(m) to prevent fraud, misuse, unauthorised access or other harmful activity;

(n) to understand how Members use the Services and improve their experience;

(o) to analyse Website and Service performance;

(p) to improve, develop and evaluate our educational content and Services;

(q) to administer quizzes, learning activities and participation records;

(r) to manage community participation and moderation;

(s) to maintain appropriate business and legal records;

(t) to comply with applicable laws, legal processes or lawful requests;

(u) to establish, exercise or defend legal rights;

(v) to communicate with you regarding relevant ABHED LIFE Services, subject to applicable law and your communication preferences; and

(w) for any other purpose specifically disclosed to you at the time your information is collected.

5. ENQUIRY FORMS AND COMMUNICATION

5.1 If you submit an enquiry, registration, contact or interest form, we may use the information you provide to respond to your enquiry and provide information about the relevant ABHED LIFE Services.

5.2 Where permitted by applicable law and subject to your preferences, we may contact you by email, phone call or WhatsApp regarding the Service you enquired about, enrollment information, schedules, availability, support and related educational offerings.

5.3 If you do not wish to receive non-essential promotional or marketing communications, you may request that we stop such communications by contacting us through the details provided in this Privacy Policy.

5.4 Service-related communications necessary for your enrollment, account, payment, access, security or participation may still be sent where reasonably necessary.

6. LIVE SESSIONS AND RECORDINGS

6.1 Certain ABHED LIFE Services include live interactive sessions.

6.2 Live sessions may be conducted using third-party conferencing or communication platforms.

6.3 Depending on the format of a particular session, audio, video, screen sharing, chat messages, questions, comments or other participation information may be processed by the relevant platform and, where applicable, by ABHED LIFE.

6.4 Sessions may be recorded for the purpose of providing recordings to Members, maintaining educational continuity, supporting Members who could not attend live, and managing the Services.

6.5 If you participate in a recorded session, your voice, video, name, chat messages, questions or other visible participation may be captured in the recording depending on how you participate and the features enabled for that session.

6.6 You should avoid sharing personal information during a live session that you would not want other participants or the recording to contain.

6.7 Where ABHED LIFE intends to use a Member’s identifiable question, statement, testimonial, voice, video or other participation publicly for promotional or other external purposes beyond ordinary delivery of the Service, we will seek appropriate permission or consent where required by applicable law.

6.8 We may use anonymised, aggregated or otherwise non-identifying information derived from participation, feedback or learning activities for educational, analytical or Service-improvement purposes where permitted by law.

7. QUESTIONS, REFLECTIONS, QUIZZES AND MEMBER CONTENT

7.1 Members may voluntarily submit questions, reflections, quiz responses, feedback, examples, comments or other information as part of the Services.

7.2 Such information may be processed to:

(a) provide learning support;

(b) understand Member questions and difficulties;

(c) conduct Q&A activities;

(d) administer quizzes;

(e) improve educational content;

(f) manage the learning experience; and

(g) maintain appropriate Service records.

7.3 You should not submit confidential information belonging to another person without appropriate authority.

7.4 You remain responsible for the information you choose to disclose through community discussions, live sessions, forms, questions, reflections or other interactive features.

7.5 If you voluntarily post information in a community or other area visible to other Members, that information may be visible to those Members and may no longer be private.

8. COMMUNITY AND WHATSAPP

8.1 ABHED LIFE may provide access to an HMW WhatsApp Community or other community or communication platform.

8.2 Community participation may require processing of information such as your name, profile information, phone number, messages, posts, reactions and other information made available through the relevant platform.

8.3 Third-party platforms such as WhatsApp may independently process information according to their own privacy policies and terms.

8.4 We encourage Members not to post passwords, financial information, identity documents, medical records or other highly sensitive information in community discussions.

8.5 We may moderate, remove or restrict access to content or participants where reasonably necessary to maintain safety, privacy, security or compliance with our Terms.

9. PAYMENT INFORMATION

9.1 Payments may be processed through third-party payment processors or payment service providers.

9.2 We may receive transaction-related information such as:

(a) transaction amount;

(b) transaction date;

(c) payment status;

(d) transaction or reference identifier; and

(e) limited payment-related information necessary for reconciliation and support.

9.3 We generally do not need to receive or store your complete debit card, credit card, banking password, UPI PIN or similar authentication credentials.

9.4 Payment service providers may independently process payment information under their own terms and privacy policies.

10. THIRD-PARTY SERVICE PROVIDERS

10.1 We may use trusted third-party service providers to operate and deliver parts of the Services.

10.2 These may include providers for:

(a) website hosting;

(b) learning management systems;

(c) payment processing;

(d) video hosting and delivery;

(e) live video conferencing;

(f) email communication;

(g) WhatsApp or other communication services;

(h) analytics;

(i) website security;

(j) cloud storage;

(k) customer support; and

(l) other technical or operational functions.

10.3 Such providers may process personal information on our behalf or may independently process information under their own terms and privacy policies, depending on the nature of the service.

10.4 We seek to use appropriate providers and reasonable measures to limit access to personal information to what is reasonably necessary for the relevant function.

11. HOW WE SHARE PERSONAL INFORMATION

11.1 We do not sell your personal information as a standalone commercial product.

11.2 We may share personal information where reasonably necessary for:

(a) providing the Services;

(b) processing payments;

(c) hosting and delivering learning content;

(d) conducting live sessions;

(e) providing communication and community services;

(f) maintaining Website security;

(g) providing customer support;

(h) preventing fraud or misuse;

(i) complying with applicable law;

(j) responding to lawful requests from authorities;

(k) protecting the rights, safety and property of ABHED LIFE, Members or others;

(l) establishing, exercising or defending legal claims; or

(m) any other purpose disclosed to you and permitted under applicable law.

11.3 We may disclose information to professional advisers, auditors, legal advisers, technology providers or other service providers where reasonably necessary for legitimate business, legal, security or operational purposes.

11.4 If ABHED LIFE or substantially all of its relevant business or assets are transferred, reorganised, merged or otherwise changed, personal information may be transferred as part of that transaction, subject to applicable law.

12. LEGAL BASIS AND CONSENT

12.1 We process personal information only for lawful purposes and in accordance with applicable law.

12.2 Depending on the circumstances, processing may be based on your consent, performance or provision of a requested Service, compliance with legal obligations, legitimate or otherwise permitted uses, or another lawful basis available under applicable law.

12.3 Where consent is required, we will seek consent in an appropriate manner.

12.4 Where applicable law provides you with the right to withdraw consent, you may request withdrawal of consent by contacting us using the details provided in this Privacy Policy.

12.5 Withdrawal of consent does not necessarily affect processing that was lawfully carried out before withdrawal.

12.6 Withdrawal of consent may affect our ability to continue providing a particular Service where that processing is necessary for the Service.

13. DATA RETENTION

13.1 We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing Services, maintaining records, resolving disputes, enforcing agreements, preventing misuse and complying with applicable legal, accounting or regulatory requirements.

13.2 Different categories of information may be retained for different periods.

13.3 When personal information is no longer reasonably required, we may delete, anonymise or securely dispose of it, subject to applicable law and legitimate retention requirements.

13.4 Some information may remain temporarily in backups or technical systems even after deletion from active systems, subject to reasonable security measures and applicable retention requirements.

14. DATA SECURITY

14.1 We take reasonable measures designed to protect personal information against unauthorised access, loss, misuse, alteration, disclosure or destruction.

14.2 Depending on the nature of the information and Services, reasonable security measures may include access controls, authentication, restricted access, secure transmission, backups and other technical or organisational safeguards.

14.3 No method of electronic transmission or storage is completely secure.

14.4 Accordingly, while we take reasonable steps to protect personal information, we cannot guarantee absolute security of information transmitted through the internet or third-party platforms.

14.5 You are responsible for maintaining the confidentiality of your account credentials and should notify us promptly if you believe your account has been accessed without authorisation.

15. CHILDREN AND PERSONS BELOW 18 YEARS

15.1 The Services are primarily intended for individuals who are legally competent to use and enroll for the Services.

15.2 Individuals below 18 years of age should access or participate in the Services only through or under the supervision and involvement of a parent or lawful guardian, where permitted.

15.3 Where applicable law requires verifiable parental consent or other safeguards for processing a child’s personal information, we will follow such requirements.

15.4 If you believe that a child has provided personal information to us without appropriate parental or guardian involvement where such involvement is required, please contact us so that we can review the matter and take appropriate action.

16. YOUR RESPONSIBILITY REGARDING INFORMATION YOU PROVIDE

16.1 You should provide information that is accurate, current and not misleading.

16.2 You should update information when necessary to ensure that important communications and Service access information can reach you.

16.3 You should not knowingly provide personal information belonging to another person without appropriate authority.

16.4 You should avoid sharing unnecessary sensitive personal information through forms, community posts, live sessions, quizzes, reflections or support messages.

17. YOUR PRIVACY RIGHTS

17.1 Subject to applicable law, you may have rights relating to your personal information, including rights to:

(a) obtain information about processing of your personal information;

(b) request access to information relating to your personal information;

(c) request correction or updating of inaccurate or incomplete information;

(d) request erasure of personal information where permitted by applicable law;

(e) withdraw consent where processing is based on consent;

(f) raise a grievance regarding the processing of your personal information; and

(g) exercise any other rights available to you under applicable law.

17.2 Requests may be made by contacting us using the details provided below.

17.3 We may need to verify your identity before processing certain requests in order to protect your information from unauthorised access.

17.4 Certain requests may be subject to limitations or exceptions under applicable law.

17.5 Where applicable law provides a specific procedure, timeline or mechanism for exercising a right, we will follow that applicable procedure.

18. WITHDRAWAL OF CONSENT AND COMMUNICATION PREFERENCES

18.1 Where we process your personal information based on consent, you may withdraw that consent by contacting us.

18.2 You may also request to stop receiving non-essential promotional communications.

18.3 You may unsubscribe from certain email communications using available unsubscribe mechanisms.

18.4 You may request that non-essential WhatsApp or other promotional communications be stopped.

18.5 Withdrawal of consent or opting out of promotional communications will not necessarily stop essential communications relating to your account, enrollment, payment, security, support or Services.

19. GRIEVANCE REDRESSAL

19.1 If you have any concern regarding the collection, use, disclosure, security or handling of your personal information, you may first contact us using the details below.

19.2 We will review and address privacy-related grievances in accordance with applicable law and our applicable procedures.

19.3 You may contact our designated grievance contact:

Grievance Officer: Komal Gupta
Email: Komal@abhedlife.com
Phone: +919279654381

20. INTERNATIONAL PROCESSING AND THIRD-PARTY PLATFORMS

20.1 Some third-party service providers used by the Services may process or store information on servers located outside India.

20.2 Where personal information is transferred, stored or processed outside India, we will take such steps as may be required under applicable law.

20.3 Third-party platforms may also have their own data processing practices, privacy policies and terms.

20.4 You should review the privacy policies of third-party services where appropriate, particularly where you directly interact with those services.

21. LINKS TO OTHER WEBSITES AND SERVICES

21.1 The Website or Services may contain links to websites, applications or services operated by third parties.

21.2 We are not responsible for the privacy practices, security or content of third-party websites or services.

21.3 Your use of a third-party service is governed by that third party’s applicable terms and privacy policy.

21.4 We encourage you to review the privacy policy of any third-party service before providing personal information to it.

22. ANALYTICS AND SERVICE IMPROVEMENT

22.1 We may use analytics and similar technologies to understand how users interact with the Website and Services.

22.2 This may help us understand:

(a) which pages are used;

(b) how users navigate the Website;

(c) technical issues;

(d) general engagement with learning materials;

(e) performance of the Website;

(f) effectiveness of particular features; and

(g) areas where the Services may be improved.

22.3 Where analytics providers process personal information, their processing may also be subject to their own privacy policies.

23. MARKETING AND PROMOTIONAL COMMUNICATIONS

23.1 Subject to applicable law and your communication preferences, ABHED LIFE may communicate information about its Services, educational offerings, events, live session series or related opportunities.

23.2 We may use information such as your name, email address or phone number for such communications where permitted.

23.3 You can opt out of non-essential promotional communications at any time by contacting us or using an available unsubscribe mechanism.

23.4 Opting out of promotional communications will not affect your ability to receive necessary service-related communications.

24. MEMBER TESTIMONIALS AND PUBLIC CONTENT

24.1 If you voluntarily provide a testimonial, review, statement, feedback or other content for public display, we may use that content for the purpose for which you provided it, subject to any permission or consent required by applicable law.

24.2 We will not treat ordinary private communications as public testimonials merely because you contacted us.

24.3 Where identifiable use of a Member’s private question, voice, video, image, testimonial or other participation is intended for public promotional use and permission is required, we will seek appropriate permission before such use.

24.4 Anonymous or aggregated feedback may be used for educational, analytical or Service-improvement purposes where permitted by applicable law.

25. DATA RELATING TO LEARNING ACTIVITY

25.1 The learning platform may record information such as:

(a) courses or sessions accessed;

(b) videos or recordings viewed;

(c) quizzes attempted;

(d) quiz results;

(e) lessons completed;

(f) learning progress;

(g) participation records; and

(h) other information necessary to operate the learning experience.

25.2 Such information may be used to provide the Services, maintain progress records, improve the learning experience, troubleshoot technical issues and administer access.

26. ACCOUNT DELETION AND INFORMATION REMOVAL

26.1 You may contact us to request deletion of your account or personal information where applicable.

26.2 Deletion may be subject to legal, contractual, security, accounting, fraud-prevention or other legitimate retention requirements.

26.3 Deleting an account may result in loss of access to Services, learning records, recordings, quizzes, community access or other account-related features where such information is necessary to provide the Service.

26.4 Where deletion is not possible or not required under applicable law, we may instead retain or anonymise the relevant information as permitted.

27. CHANGES TO THIS PRIVACY POLICY

27.1 We may update this Privacy Policy from time to time to reflect changes in the Services, technology, legal requirements, data practices or business operations.

27.2 When we make material changes, we may provide an appropriate notice through the Website, email, account area or other reasonable means where required.

27.3 The updated Privacy Policy will become effective from the date stated in the updated version, subject to applicable law.

27.4 Your continued use of the Services after an updated Privacy Policy becomes effective will be subject to the updated Privacy Policy, to the extent permitted by applicable law.

28. GOVERNING LAW

28.1 This Privacy Policy shall be interpreted in accordance with the laws applicable in India.

28.2 Nothing in this Privacy Policy is intended to remove, restrict or limit any statutory privacy or data-protection right or remedy available to you under applicable law.

29. CONTACT US

If you have questions, requests, privacy concerns or complaints relating to this Privacy Policy or the handling of your personal information, you may contact us at:

ABHED LIFE

Email: Support@abhedlife.com

Phone / WhatsApp: +919279654381

Grievance Officer:

Komal Gupta

Email: Komal@abhedlife.com

Phone: +919279654381

Last Updated: 27 August 2026